Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.

LEATHER CASE.

Has cutouts for all important parts including camera, charger etc. Made from high quality durable Synthetic material to give excellent protection Prevent Scratches, bumps, grease and finger prints etc. Has cutouts for all important parts including camera, charger etc. Made from high quality durable Synthetic material to give excellent protection Prevent Scratches, bumps, grease and finger prints etc. Easy to insert and remove. Slots and cut-outs designated for charger, handsfree and camera. Design to perfectly fit SAMSUNG GALAXY y Top flip style magnetic closure. Plastic holder inside.

SCREEN PROTECTOR.

Designed to precisely fit the SAMSUNG GALAXY Y Protect the LCD screen from dirt, grease, scrapping and abrasion. Anti Scratch. Easy Removal with No Adhesive. Will not leave residue as no adhesive involved. 3 layer technology. Ultra clear and provides great clarity. Easy to install and comes with screen polishing cloth.

STYLUS .

Brand new and designed to use with Samsung Galaxy Ace capacitive sensor Soft tip design which makes the stylus more effective with capacitive sensor Protect the LCD screen from dirt, grease, scrapping, abrasion etc. Anti Scratch Makes it so simple to type on the phone